Cancellation Policy

Understand our cancellation and refund policies before booking.

Last updated: 15 Dec 2025

1. Mock Tests

Please read our cancellation policy carefully. By making a booking with Chelmsford 11 Plus, you agree to these terms and conditions.

  • No cancellations or changes are allowed once booked.

2. Classes/Courses

  • Participants may withdraw at any time with a 6-working-day notice.
  • Refunds will be issued for any remaining classes.

3. Papers Policy

  • Unfortunately, due to the digital nature of the product, refunds are not possible once papers are purchased.

4. Contact Us

If you have any questions about our cancellation policy, please contact us at:

support@chelmsford11plus.com