Terms and Conditions

Please read these terms carefully before using our services.

Last updated: 15 Dec 2025

1. Introduction

Welcome to Chelmsford 11 Plus. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Services Provided

Chelmsford 11 Plus offers educational services, including but not limited to:

  • 11+ Courses
  • 11+ Mock Tests

3. Booking and Payment

  • All services must be booked in advance through our website.
  • Payments are required in full at the time of booking.
  • We accept all card types.

4. No Refund and Cancellation Policy

  • No Refunds — All payments made are non-refundable. Once a booking is confirmed and payment is processed, clients are not entitled to a refund under any circumstances.
  • No Cancellations — Clients are not permitted to cancel or reschedule booked sessions. Failure to attend a scheduled session will result in forfeiture of the session without refund.

5. Client Obligations

Clients agree to:

  • Ensure timely attendance for all scheduled sessions.
  • Provide accurate and complete information during the booking process.
  • Comply with all instructions and policies provided by Chelmsford 11 Plus.

6. Limitation of Liability

While we strive to provide the best possible educational experience, Chelmsford 11 Plus cannot guarantee specific outcomes. We are not liable for any direct or indirect damages arising from the use of our services.

7. Amendments to Terms

Chelmsford 11 Plus reserves the right to amend these terms and conditions at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the revised terms.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales.

9. Contact Information

For any questions or concerns regarding these terms, please contact us at:

support@chelmsford11plus.com